Multi-Trans FAQs
Start by choosing a topic below
How to prepare my printer?
- Switch on your device.
- Go into the Calibration Menu, select “Reg. Adjust” and confirm to correct the color registration.
- Print a test design, preferably, with the primary colors Cyan, Magenta, Yellow, Black/White.
What are the Transfer Media Printer Settings?
Use the side or Multi-Purpose Tray when printing Transparency.
What are the supported file formats?
Generally, all common file formats can be used when printing with a White Toner OKI printer on to our transfer media.
- EPS, PSD, TIFF, PDF, JPG, BMP
However, we recommend printing from CorelDraw. CorelDraw can import most of the popular file formats. For example, you can create and save your designs in any Adobe program or create and print directly from CorelDraw.
Printing detailed designs from Photoshop requires more effort and is only possible with high-end graphic computers.
Why am I getting paper jams, even when I use the transparency mode?
Make sure that the Multi-Purpose Tray has been set, as the transfer media cannot work from the paper cassette. Using the outside or side tray helps avoid paper jams.
A white background appears on my design. Why?
Try re-saving the file by using a different software, for example: Illustrator, Photoshop or CoralDraw.
OKI Pro8432WT Printing Issues
If you are having problems printing the FOREVER Transfer Media with the OKI Pro8432WT printer, then your may have the old “CM Profiles” installed. To find out if your OKI Pro8432WT has the older “CM Profiles” installed, please download the PDF file and follow the step process.
When should I separate the media?
This depends on which surface you are pressing. Please take a look at our printing instructions for more detailed information.
Glue/Background transfers to the application
If the background or the glue from the Multi-Trans backing paper transfers to the applications such as Wood, Glass or Metal, then reducing the pressing time prevents the glue from sticking to the surface.
This happens when the application becomes too HOT and the Multi-Trans backing paper sticks to the surface.
Why is my design dull and faded?
A worn drum may lead to poor toner coverage, effecting the desired color of the design.
When the message “Image drum near end of life” appears, we recommend that you observe the print quality of the respective color closely and keep a spare drum ready, just in case.
What is important if I want to print on dark or black mugs?
- If you are using the standard driver of OKI, change the density of White to +3 on your printer (Menu – Calibration – Density White).
- Make sure that you are using the Paper Setting: Transparency
- If you are working with FOREVER TransferRIP, make sure that you change the White Fill Up to 300%
No other changes to the printer settings are necessary.
How to remove unwanted White Toner from your mug?
If you see a light shadow of the White Toner on your Mug, you can easily remove it with Isopropanol.
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