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Dear luizfranca,
it would be great if you can contact us directly if your dealer is not able to help you. We are the biggest manufacturer of transfer media in the world and sure that we can solve any problem which you have with our media.
We are selling the No-Cut system very succesfully to thousands of customers which are really happy with the results and durability.I am looking forward to hear from you.
BR
May I ask what heat press you are using? I have a stahls stx20 auto clam and used forever products. I was happy and did not find the washability to be as bad as you are saying. I bought and upgraded to a Stahls fusion swing away press as I needed another press so thought why not and well the difference is night and day to tell you the truth and it seems to be all down to consistent pressure over the whole platen area. The clam shell is a good press but the swing away is perfect I was a little shocked as I don’t have any 0% failed a-b marring issues and 0% pressing to garments issues. I am really happy with the washability and with the testing I have done have always come out above expectation. One thing I will say follow the instructions check your platen heat is set right and not just to the digital read out. Pressure is a big factor in my opinion but thats just what I think.
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