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Viewing 15 posts - 16 through 30 (of 37 total)
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  • in reply to: Where to buy and how much? #8445
    Forever_DJ
    Keymaster

    Good Morning @garybenningfield,

    For your first question – if you provide us with your GMID code, we will be able to create a 14-day trial version for you.
    Regarding the purchase of the TransferRIP software, you will need to wait for the CD to arrive as the TransferRIP comes with a USB Dongle which is required during the installation and use of the software.

    As a side note, if you are updating from the demo version of the TransferRIP to the full version, all files will need to be reloaded into the TransferRIP. This removes the watermark from the images. The same goes for the 14-day trial version, re-importing your images is required in order to remove the watermark.

    If you have any further questions, please do not hesitate to ask.

    Kind Regards
    forever_dj

    in reply to: wont install #8415
    Forever_DJ
    Keymaster

    Hallo Vasiliki,

    bitte schreibe eine Mail an: d.johnson@forever-ots.com.
    Schicke bitte auch ein Bild von der Fehlermeldung mit.

    Vielen Dank

    in reply to: wont install #8408
    Forever_DJ
    Keymaster

    @vasiliki
    If you are still experiencing the error message, we have new information which may be causing further issues for some customers.

    Please try the following:

    EN:
    – Quit the TransferRIP
    – Open the following folder: “C:\ProgramData\MGE_Progs\transferRIP WTT“
    – Delete the following files:
    — “MGE_Previews.rsd”
    — “MGE_Previews.rsd-shm“
    — “MGE_Previews.rsd-wal“
    – Restart the TransferRIP
    – Delete all Jobs from each Colour Profile

    DE:
    – TransferRIP beenden
    – In den Ordner “C:\ProgramData\MGE_Progs\transferRIP WTT“ wechseln
    – Die Datei „MGE_Previews.rsd“ und falls vorhanden „MGE_Previews.rsd-shm“ und „MGE_Previews.rsd-wal“ löschen.
    – TransferRIP starten
    – Bei allen Geräten die Jobs löschen!

    Forever_DJ
    Keymaster

    @daveaturner
    Glad to hear that your problem has been solved.

    in reply to: Black images have a colored border around them #8276
    Forever_DJ
    Keymaster

    @bwdesigns

    Please make sure you have taken the following steps:
    – Placed the OKI printer on a stable surface (a surface which does not move)?
    – Made sure that the stable surface is 100% flat? Including the middle of the table where there may be no support for the weight.

    Regards

    in reply to: Software demo code #8275
    Forever_DJ
    Keymaster

    Good morning mmartin028!
    Please write a mail to : k.mauruschat@forever-ots.com for further informations.
    Thank You!

    in reply to: Colors sticking to a paper #8224
    Forever_DJ
    Keymaster

    @tshirtsteve

    Please provide a dropbox link to the example images mentioned in your message above. We cannot access images within this forum.

    Regarding the transfer settings, please take a moment to read through the printing instructions below:
    Laser-Dark (No-Cut) LowTemp
    Laser-Light (No-Cut)

    Once you are familiar with the transfer settings, you will notice that the transfer to the tshirt uses the same temperature as the A&B process, but with less time – just 30 seconds.

    You can also take a look at the following videos which will help you become even more familar with the transfer process:
    Laser-Dark (No-Cut) LowTemp
    Laser-Light (No-Cut)

    If you have any further issues, please don’t hesitate to ask.

    Regards

    in reply to: Color is not printing A true representation #8214
    Forever_DJ
    Keymaster

    Good Afternoon @bwdesigns

    Could you specify the CMYK values for your Royal Blue colour?
    Or please use dropbox to link to a before and after picture.

    Regards

    in reply to: wont install #8106
    Forever_DJ
    Keymaster

    @cramit
    Turn off any Anti-Virus software before running the installation process. Also, you should install the TransferRIP “as administrator” (Right-Click on the .exe file)

    Please take a look at our FAQs section for the TransferRIP for the “0” error:

    If you have any more problems just let me know.

    Regards

    Forever_DJ
    Keymaster

    @brodarto The Waterslide HT Forum is now back up and running.

    in reply to: RIP step-1 profiles #8016
    Forever_DJ
    Keymaster

    Good Afternoon @brodarto,

    We are aware of this issue and it will be changed in the next TransferRIP update.

    The correct setting is the same as it is written in on our website and our printing instructions:

    Cotton Garments:
    Temp: 150-160°C (300-320°F)
    Time: 30 seconds
    Pressure: 2-3 bar (29-43,5 PSI)

    in reply to: F-Rip Calculation Settings #7757
    Forever_DJ
    Keymaster

    @brodarto
    “TransferRIP” is for the 4-Colour OKI Printers and the “TransferRIP 5C” is for the 5-Colour OKI Printers.

    in reply to: F-Rip Calculation Settings #7753
    Forever_DJ
    Keymaster

    @Brodarto
    You can now download the new TransferRIP & TransferRIP 5C Instruction Manuals (English and German).

    in reply to: Downloads not working #7752
    Forever_DJ
    Keymaster

    @Brodarto
    The Downloads page is online once again.

    in reply to: Separate A and B paper *(Laser Dark, low temp) #7698
    Forever_DJ
    Keymaster

    @MerkesystemAS
    Hi.
    After Pressing the A&B media together, you should always cut around the A-Foil, before pressing onto your garment. This will remove any leftover B-Paper.

    Please take a look at the Laser-Dark (No-Cut) LowTemp tutorial video: “Step 1: Preparation of the transfer”.

Viewing 15 posts - 16 through 30 (of 37 total)